Frequently Asked Questions

We service the entire Hills District including Box Hill, Rouse Hill, Kellyville, Castle Hill, Norwest, Bella Vista, Baulkham Hills, Beaumont Hills, Winston Hills, Pennant Hills, and surrounding suburbs.

Yes! We offer same-day service for urgent pest issues, subject to availability. Call us before 10am for the best chance of a same-day booking.

Absolutely. We are fully licensed with the NSW EPA and carry comprehensive public liability insurance. Our technicians hold current pest management licences.

Yes, all our general pest treatments come with a minimum 3-month warranty. If pests return within the warranty period, we'll re-treat at no extra cost.

General pest control for a standard 3-bedroom home starts from $249. Pricing varies based on property size, pest type, and severity. We always provide a free quote before starting any work.

No, we do not charge a call-out fee for standard inspections and quotes within The Hills District.

You can book online through our booking system, call us directly, or fill out our quote request form and we'll get back to you within the hour during business hours.

For larger treatments like termite barriers, we can discuss payment options. Contact us to chat about your specific situation.

Yes. We prioritise low-toxicity, eco-safe products that are safe for children and pets when used as directed. We'll advise you on any precautions needed, which typically means staying off treated surfaces until they're dry (usually 1-2 hours).

A general pest treatment for a standard home takes about 45-60 minutes. Specific treatments like rodent control or termite inspections may take longer depending on the property size.

For most treatments, you don't need to leave. We recommend keeping children and pets away from treated areas until dry. For fumigation treatments (rare), we'll advise you in advance if evacuation is needed.

Most treatments show results within 24-48 hours. Some pest populations (like ants and cockroaches) may take up to 2 weeks to fully eliminate as the treatment works through the colony.

Common signs include hollow-sounding timber, mud tubes on walls or foundations, discarded wings near windows, and visible damage to skirting boards or door frames. If you suspect termites, contact us immediately for an inspection.

We recommend annual termite inspections for all properties in The Hills District. If your property has had previous termite activity or is in a high-risk area, we may recommend 6-monthly inspections.

Our termite inspections include a thorough visual and thermal imaging assessment of all accessible areas including interior, exterior, roof void, and subfloor. You'll receive a detailed written report with photos and recommendations.

Termite treatment costs vary significantly depending on the extent of infestation, property size, and treatment type. Chemical barriers typically start from $2,500. We always provide a detailed quote before starting work.